Mts — Mblaze data card not activated even after 7 days

Address:Chennai, Tamil Nadu

Data card number [protected]. I purchased it on 17/02/2015 from World Vision, T-nagar. Actually I was getting it as door delivery from an Agent Venugopal for Rs. 2200/-. He assured me that it would be activated by evening. Now it is a week time from then and still not activated nor the details are got updated with MTS. Whenever I call MTS, they are telling that no details have got updated with them. Whenever I call the agent he doesn't pick up the call. The agency also picks rarely and telling some reasons like system error, my number was not reachable etc. Some times they say they would call back in 30 mins, but no call back. There was an executive named Vignesh, he was telling some reasons and when I was rebuttling him, he was behaving in a rude manner and finally gave a call back number and that was not an existing number. In the mean time I got 3 calls from different numbers for verification. But it did not seem to be authentic. When I called MTS they said no details have updated nor any verification. I feel something fishy and advice me shall I make a police complaint. Agent venugopal number.[protected], Agency number[protected] The number given by Vignesh[protected]not a working number) Different numbers I got call.+[protected], [protected] The agency address: World Vision, 42, Thiyagsraya Gramani Street, T. Hagar, Chennai 600017
+1 photos
Was this information helpful?
No (0)
Yes (0)
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
Complaint comments 

Comments

The correct address of agency is
World Vision, 42, Thiyagaraya Gramani Street, T. Nagar, Chennai 600017

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MTS / Sistema Shyam TeleServices [SSTL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    2563
    Pending
    0
    Resolved
    728
    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
    View all MTS / Sistema Shyam TeleServices [SSTL] contact information