[Resolved] Mts — MBlaze device not working. Poor customer service | |||
Hi, I purchased an MBlaze device worth Rs 2500. Within 4 months device became dead. The warranty period is one year so I called customer care and they told me to go to Bikaner(500kms from my city). I was not satisfied with the response so they told me to go nearby shop and submit the dongle. It took me 20 days to receive the replacement dongle. Still the replaced dongle is not working and they are saying some EsN number mismatch. Customer care is asking for one more replacement(means 20 days more without internet). That is absurd, I didn't buy mblaze to be without internet and keep visiting to service center. Further they have blocked my number too, so that I can't contact them again. Moreover I had 4GB balance in my device which they have forfeited. My life will be much easier if I buy a new reliance dongle and go to consumer court for pathetic services by MTS. Go for reliance or Tata indicom. Do not by MBlaze. My particulars: Contact [protected] MTS number:[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
The Huwaei dongles by MTS are prone to die much faster. Try any other device.
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