Mts — Mts no [protected] - data card closure issue

Address:

Chennai, Tamil Nadu

i had sent the mail to mr saju - collection manager - (mob :[protected]
m/s.sistema, ambattur branch, tamilnadu and he is informing me that i have to solve the issue with your franchisee m/s.sachin links (t.nagar - tamilnadu) only.

please go through the appended mails and arrange to send me the noc as on
19th dec'14 at the earliest.[protected]


from : [protected]@yahoo.co.in
to : mohamed.[protected]@mtsindia.in;[protected]@mtsindia.in

dear saju

i had closed the abovesaid mts data card facility on 19th dec'14 itself
by paying rs 1, 048 (bill amt for rs 799 for dec'14 along with closure
charges) at sachin links (your franchisee located at t.nagar) and the
earlier mail sent to mts india dt . 15th feb'15 is appended herewith
for further needful.

your franchisee (sachin links - mr rajesh mob : [protected]) does not
have patience to listen customer problem and just simply putting orders,
"get me the paid bill in an arrogant voice" and he is also replying me
that he don't have time to check the payment made by me on his
franchisee records.

also the above matter not solved by you since 15th feb'15 and you are
disturbing me by sending sms to me on a daily basis mentioning "lok adalat"
during the months of may & june and now mentioning "advocate notice"
for no fault on my part.

further, i got a confirmation over phone from your earlier counsel m/s.vijay associates (mob : [protected]) that the mts data card has been closed on
19th december itself and they are arranging for noc from your end.

now, i am getting mails (advocate notice) from another counsel m/s.veerabadran associates (mob : [protected]) to pay the amount.

i am sorry to communicate the way you are doing business with this kind of don't care franchisee, which in long run, will affect business morale of mts india with the existing customers.

please look into the matter on a war foot basis and arrange to send me the noc for closure of the said mts data card as on 19th dec’14.

in future, please restrain to send the disturbing mails in this connection (or else) i will take legal action against your company for no fault on my part.


s.rajesh
mob :[protected]
chennai


on sunday, 15 february 2015 8:02 pm, rajesh subramanian wrote:


dear executive,

the following is for your information and further investigation at your end :


i had paid rs 1, 048 on 19th dec 2014 itself at sachin links (your franchisee located at t.nagar) and i had requested them to close my data card facility for mts no [protected] on 19th december and while submitting the closure letter,
one of the staff at sachin links informed me that there is no need to submit closure letter and asked me to pay rs 1, 048 (amount including bill for rs 799 for dec’14 alongwith closure charges).

hence i paid the same and the particular staff confirmed me that the said mts facility has been closed on 19th december itself.

request you to contact mr rajesh (mob : [protected] - sachin links) to pay the jan month bill, since the fault happened on his franchisee part and not to disturb me, henceforth, since i am getting calls often from your end and you are unnecessarily disturbing me for no fault on my part.

anticipating a favourable reply from your end.

regards,


rajesh