Mts — Mts recharge not successfull

Address:

Malappuram, Kerala

My data pack expired on 05.07.2015. For which i had recharged my MTS account ([protected]) for Rs 499. An amount of 499 was deducted from my bank account, But the recharge not successful. I got a paytm order number and which shows that Waiting for operator confirmation. When i tried to contact even toll free number and their mobile number after a long computer conversation they divert the call to customer care and ends the call. i have lost lot of balance from personal number

This is a clean case of cheating and i have lot of proof as screenshot and etc