Mts — No internet access

Address:

122001

I am unable to access internet at all using my MTS data card. From what I have understood, MTS is a company that cheats customers by providing internet access for the first 15-16 days so that you don't file a complaint. Then they cut off the internet entirely and refuse to refund your money stating that the refund can be initiated only if purchased in the first 15 days. The call center people do not register a complaint and they lack the courtesy required to deal with the customers. Extremely unprofessional company. I urge them to at least show some decency and return my money. And please note I am typing this entire mail using my TATA PHOTON +. Shame on you guys at the MTS..if you cant deliver.