[Resolved] Mts — No Network And commit for better 3G+ Speed

sachinsharma12

from Delhi, Delhi

Address:

New Delhi, Delhi

I bought MTS MBlaze data Card on 6th Nov 2014 and they commit that u'll get 3G speed but there is no such speeed at the time of connecting to the internet. Past 6 days i'm getting PPP link control protocol terminiated i registered my complaint to MTS customer care on 18th dec 2014. They're only saying that is some Location(Shivpuri, Krishna Nagar delhi-51) network issue. Now i tried it on another location(Lajpat Nagar-110024) but there is also i'm getting same problem, then i called to customer care now they're saying that there is also location network issue. I'm very frustrated from MTS MBlaze Data card i'm not connecting to the internet so i return my money back.

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Aug 14, 2020

Complaint marked as Resolved

MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.

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MTS / Sistema Shyam TeleServices [SSTL] Customer Care

Verified Support

Dear Customer,

We are fully sensitized to your concerns. However, we request you to write us with your 10 digit MDN number at [protected]@mtsindia.in along with your contact number so that we can call you to get more insight.

Let us know if you require any further help, we would be pleased to assist you.

You can also mail your query/complaint to [protected]@mtsindia.in in order to provide you with better resolution.

Thanks for showing interest in MTS.

Thank You.
MTS India