Mts — no service | |||
I purchased mts data card from a MTS service person and the service person informed me that they will activate the next day. Next day the same service person informed me that my account is activated. then I tried to use MTS data card. However I could not open even a mail. Then I informed this to the same service person. However after repeated phone call he came to my residence and checked the signal. Then he discussed with his higher official and informed me that he will com back again, However he did not return. After that I stopped to use MTS and instead I used BSNL 3g data card. In the mean time they send their 1st bill. Then I phoned him and informed the bill. I also sent an email to discontinue my account. After some time the serviece person again came to my house along with another gentleman. They both checked the signal availability at my residence. Since I did not paid their bill they blocked my account. Then they activated my account and again checked the signal. Since there was no signal they informed me that they will bring their own computer and will check the signal strength. In the evening they visited my house and again checked with their own computer and concluded that there is no signal at all at my residence. They both informed me that they will inform to their higher official and cancel the account. However to my surprise MTS is going on sending their bill every month and now they are sending court notice. I tried to use their data card for two days and after that I never tried and never used their data card.Without giving any service, they are asking bill payment. I really don't know and what is going on. Was this information helpful? | |||
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
Just go to consumer court then they r come to your way
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+91 12 4481 2500 [Corp. Office]
MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001