[Resolved]  Mts — Recharge money lost, no internet, no repayment back??????????

Address:

Hassan, Karnataka

MTS - Internet data card not recharged, no internet, no moneyback Dec 14, 2014 Data card number [protected] 1 . Transaction lodged for Rs. 595/- for the date of October 30 2014. for 2 months unlimited usage of internet without interruption. Internet services discotinued by MTS on December 10th 2014 for this payment. 2. Again got recharged with acknowledgement of transaction id no.[protected] for Rs.595/- as per the promise of the scheme for 2 months internet access on the same above data card. Till to the present date 14 dec 2014. both my recharge amount is with the company. When request sent for rollback and cancel of the amount for 595/- as the company failed to provide me internet services for 2 and 2 months for each payment. The company vehemently denies me internet access as against both my payment. And also denies the amount back even after requesting the rollback of transaction from the retailer request. The MTS company has made a breach of contract and deficiency of services by this action. For which I have data records and transaction number as evidence for this complaint. The company also refuses to take any complaints from me and takes no responsibility.