MTS / Sistema Shyam TeleServices [SSTL] — Billing issue

Address:700156
Website:MTS broad band - post paid service

On 6th Feb my postpadi-MTS account activated. MTS no. [protected].

I paid 3 months advance rental (of 699 monthly plan).

Issue - After first month completion, i got message & call to pay bill. I explained the customer care, that i already paid in advance.
They noted and took the complain, after this the store keep on rotating frequently. I keep getting message & call and try to explain each new executive about the issue. But no luck and finally on 28th March they disconnected the connection.

There are approx 30% days where i did not used internet because of n/w issue (too slow to open even google.com).

I can't spend time without internet, now i am very disappointed and & MTS harrashed me a lot. Please help.

Regards,
Amit Singh
[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
Complaint comments 

Comments

No response yet... waiting. How shall i trust this complain forum.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MTS / Sistema Shyam TeleServices [SSTL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    2563
    Pending
    0
    Resolved
    728
    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
    View all MTS / Sistema Shyam TeleServices [SSTL] contact information