MTS / Sistema Shyam TeleServices [SSTL] — Data card - deactivation - reg

Address:	600094
Website:	www.mts.com

Hello Sir,

Good Evening. I am Srinivasan from Chooliamedu.I have purchased a "MTS Postpaid Data card No - [protected]" by July 2015.Please fing the below detials for "Postpaid to Prepaid Convertion"

S.No. Date Amount Paid Message from MTS
1 6/11/2015 Rs. 530 ( Outstanding previous balance, next three days rent, and Postpaid to Prepaid convertion charge) Your Request is Registered
2 8/11/2015 - your migration has been Rejected
3 28/12/2015 Rs. 645 ( Outstanding previous balance, next three days rent)
4 29/12/2015 - Your Request is Registered and will be resolved by 30/12/2015
5 7/1/2016 Rs. 24 ( One day Outstanding rent "1/1/2016" )
6 11/1/2016 - Your Request has been Processed

Today customer care exeutive and said that my request is rejected and ask me to pay amount for "my previous balance, next three days rent and convertion charge".Its their mistake to keep the connection in postpaid wthout any progress for my request
Realy i am verymuch frustrated.i am facing mental worries because of this issue.Kindly help me to resolve this issue.Either they have to convert my connection to Prepaid without any further charges or Even i am ready to surrender the connection if they refund my amount.

Thanking you,
Yours Faithfully
T.Srinivasan
Contact Number - [protected]
Mail Id - [protected]@gmail.com