MTS / Sistema Shyam TeleServices [SSTL] — Postpaid connection - to be disconnected - reg

Address:	Madurai, Tamil Nadu, 625006
Website:	consumercomplaints.in

I'm janarthanan, k from madurai, tamil nadu and my mts post-paid connection no is[protected]. Since i'm not willing to carry on this post paid connection, i contacted your customer care officer, thiru jaikumar today, 15.04, 2017, the last date for this billing month, to disconnect the services provided to this dongle immediately for which he replied me that he will check the balance payable by me and asked me to hold on the line. Accordingly, i held for a while with pleasure. He promptly reverted to me and told me to remit rs.689/- (Bill amount for this month i. E., upto 15.04.2017) and rs.92/- for disconnection/cancellation charges totalling rs.781/- as informed, i remitted rs.781/- immediately thro' free charge and received an sms from your end in this regard.

Plz arrange for disconnection/cancellation of the connection provided to me under no. :[protected] and also arrange for stoppage of further bills with regard to this number.

With regards

Janarthanan k
Madurai