Mts — Very slow speed

Sanchit_Mittal

from Delhi, Delhi

Address:

New Delhi, Delhi

Download speed I am getting is just 0.5 Mbps to 1 Mbps (on speedtest.net) while it was claimed 9.8 Mbps before installation. This is really disgusting especially when I am switching from MTNL broadband to MTS Blaze dongle just for high speed.., situation gets further worsen when each time I call to the customer care to register a complaint they ask me to call after 4 hours as the server is down...even calling after 4 hours don't make a difference because I get the same reply.

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MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.

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MTS / Sistema Shyam TeleServices [SSTL] Customer Care

Verified Support

Dear Customer,

We are fully sensitized to your concerns. However, we request you to write us with your 10 digit MDN number at [protected]@mtsindia.in along with your contact number so that we can call you to get more insight.

Let us know if you require any further help, we would be pleased to assist you.

You can also mail your query/complaint to [protected]@mtsindia.in in order to provide you with better resolution.

Thanks for showing interest in MTS.

Thank You.
MTS India