[Resolved]  Mts — Worst service and commitments..... Dont not buy mts.

Address:Chennai, Tamil Nadu

To whomsoever it may concern,

Recently we bought MTS dongle([protected]) from Mr.Srinivasan S in Chennai, his number [protected],

When we inquired in Justdial, he is only person responded and we did not make any calls to other either we did not received, he said that cost is 599Rs for instrument.

We requested him to collect the documents before 3PM to activate on Sunday. he promised he will come and collect on or before 3 PM Saturday. But he came to collect the documents at 4.30 PM. Even he did not ask sorry for delay. He simply said Monday will be activated. We handed over all documents and we asked again how much to pay. he replied 699Rs. We exclaimed and asked that you have told the Rs599 but now you are saying 699? He simply replied may be other could have told that amount and i told 699 only.

Then i shouted who collected the information from him. The he accepted the 599rs.

And we have noticed that he has given wrong information against internet market.

Today we called from our mobile number he did not pick up. In another 30 mintues we called from land-line, he picked and says i am in bank so i could not attend call. THen how he attend call from land line now?

He replied you number will be activated evening only. But he said Monday will be activated. finally he said i will call you back and tell details once i get confirmation from office. We replied before he hang up call that if you do not call back we will send email to MTS.

Then next 15 Minutes he called back and said that you will received call from him and saying that you will received confirmation call by today evening but you can able to use by tuesday only.

And his final statement is if you want to sent email to MTS, you can send and i dont worry at all...

Still we are facing lot of problem in all the aspect with MTS. we became mad to talk with them

MY POINT IS: MTS is emerging in this field. but if you sell your product by this kind of persons, MTS will get negative remarks in public. Even i too have on MTS now.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
MTS / Sistema Shyam TeleServices [SSTL] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MTS / Sistema Shyam TeleServices [SSTL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    2563
    Pending
    0
    Resolved
    728
    MTS / Sistema Shyam TeleServices [SSTL] Phone
    +91 12 4481 2500 [Corp. Office]
    MTS / Sistema Shyam TeleServices [SSTL] Address
    MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
    View all MTS / Sistema Shyam TeleServices [SSTL] contact information