Municipal Corporation Of Greater Hyderabad — Money deducted from credit card during property tax online payment but still property tax states pending

This is regarding transaction failure when i was paying house tax to ghmc on 30-may-2020, my pti number : [protected]

■ inr rs 6, 252/- was deducted from credit card for 2 transactions interms of paying my house tax on ghmc website
https://tpsl-india.in/paymentgateway website. And failed transaction amount of rs 3126 is not refunded yet.

■ i have tried my first transaction at 5:37 pm on 30-may-200 which got failed when i was trying to pay through credit card but the money were deducted from credit card.

Message received from bank at 5:37 pm :
Inr 3126 was spent on your credit card xx8147 on 30-may-20 at greater hydrabad m. Avbl lmt:inr10684.49. Call [protected] (If in india) for dispute.

Trasaction failed message received from vm-ghmch at 5:41pm
Your payment amount of rs. 3126/- against ptin ([protected]) has been failed.

■ as transaction was failed again tried to pay using same credit card at 5:44 pti number : [protected] which was successful.

Message received from bank at 5:44 pm
Inr 3126 was spent on your credit card xx8147 on 30-may-20 at greater hydrabad m. Avbl lmt:inr7558.49. Call [protected] (If in india) for dispute.

■ so totally inr rs 6, 252/- was deducted from credit card for this transaction interms of paying my housr tax on https://tpsl-india.in/paymentgateway website.

■ i have waited for 24 hrs interms of getting my money refunded back and reported to concern credit card bank, were they have asked to check from yourend if there is any double transaction.
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    Municipal Corporation of Greater Hyderabad Phone
    +91 40 2712 0363
    +91 40 2370 7788
    +91 70 3280 2786
    Municipal Corporation of Greater Hyderabad Address
    CC Complex, Tank Bund Road, Lower Tank Bund, Hyderabad, Andhra Pradesh, India - 500063
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