Municipal Corporation Of Greater Hyderabad — rude behavior

Address:500008

Hi sir,
I had a lunch at new green bawarchi at langarhouse.
When i paid the with my credit card there are duplicate transaction happened and amount got deducted. When i realize about transaction and went restuarent to ask about duplicate billing (After get confirmation with bank) along with reference id provided by bank they are behaving very rude.
Please take an action on this sir
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    Municipal Corporation of Greater Hyderabad Phone
    +91 40 2712 0363
    +91 40 2370 7788
    +91 70 3280 2786
    Municipal Corporation of Greater Hyderabad Address
    CC Complex, Tank Bund Road, Lower Tank Bund, Hyderabad, Andhra Pradesh, India - 500063
    View all Municipal Corporation of Greater Hyderabad contact information