Musafir — australia and new zealand visa pathetic service still ongoing issue

The agent doesnt even have the responsibility to call and check and inform on the update of the visa process, our travel date is nearing and the visa is not yet filed.
All the required documents have sent with 2 sets and he needs copies again hell of responsibility not even concentrating on what documents have been provided.

His senior officer mohammed informed everything will be taken care and expedite the visa process so far nothing has been done and they only ask us to remove the complaint that we make here.
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I booked a domestic ticket from Musafir.com but didn’t get my tickets. Tomorrow I am flying at 16:35 to bom from BLR. When will I get my tickets ? I paid 9250.

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