Musafir.com — Bad Customer Care - No Refund - No Mechanism to communicate to customer about cancellation by airline | |||||
No mechanism to communicate to customer about a cancelled ticket by airline. Customer only come to know from the airline itself while doing web check-in. No customer care on Sunday post 9:00 PM onwards like people should not travel in the night. Now dont have any update when the reimbursement will be done - it is still rolling between musafir.com and the airline. Reference ticket - M-465YW #Improve the server else loose customers Was this information helpful? | |||||
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Musafir customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Reached airport and came to know that tickets have been cancelled. It was my first vacation with family post marriage. And none o[censored]r agents receive the call. Still waiting at the airport.
Reply
Please let me know the status of the ticket.today I have booked one ticket from kolkata to Chennai on 04.03.17 in name of Debashri singha. Payment has deducted..but still now i have received any ticket.
I cant wait. I have to go to Chennai on same day. kindly ensure me.
I cant wait. I have to go to Chennai on same day. kindly ensure me.
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