Musafir.com — Poor service

Website:www.musafir.com

They are glorifying their visa on whatsapp service and the fact that we can get quick hasslefree visa and we just need to talk to them on their whatsapp consumer service number and the people operating on that service dont reply to you for hours even after being online and the only reply ive got till now is a random 'yes' to my queries. Pathetic website, poor service and uneducated employees
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I tried to book a flight from Bangalore to Kolkata on Thursday, 27th Oct'16. The money was debited but the booking was not made. Whenever I try to connect to your customer care, I am put on an indefinite wait. Neither they are replying to any messages nor any emails. Haven't seen such a pathetic customer service from any travel agent before.

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    Musafir Phone
    +91 22 6734 4427
    Musafir Address
    Kshitij, Veera Desai Road, Dattaguru Nagar, Azad Nagar, Andheri West, Mumbai, Maharashtra, India - 400053
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