Musafir — Non refund of amount

Address:	600017
Website:	Musafir.com

Receipt 3213758 for m-3wjme
They have debited rs 13768 from my a/c for the flight booking (Above is the receipt no)
Then they call and say fare has increased so tickets cannot be booked
I asked them t refund the amount they send me e mail it will take 15 to 30 days

How will i make my further booking when my amount is blocked with them below is the e mail received kindly help and get my amount refund earliest want to book other flight and when call to help no they have blocked my number too
Mahesh -[protected]

Refund in process (M-3wjme)
Sanjay, your refund of rs 13, 768 for the trip with musafir booking reference m-3wjme is in process.
Your refund will take up to 15 days to be credited back to your account and may take up to an additional 30 working days thereafter to appear on your account statement, depending on your bank.

Need assistance?

If you require any assistance with this trip, talk to our travel experts on[protected], and provide the musafir booking reference m-3wjme.

Regards,
Sandeep mishra