Musafir — schengen visa submission

Address:

Mumbai City, Maharashtra

We were coordinating with sameet shetty for schengen visa for germany.
After making the payments online he simply ignored or avoided the customer service part of his profile.
Hardly followed up with us regarding required documents.
We ourselves tried to connect him but could not get him.
One day before the appointment date with embassy we expect the cooperation n support from him for getting ready the documents/filing the required documents.

But he did not bother about our appointment n submission.
Simply ignored our emails n requirements.

As a customer support, we feel his manager should also have track about the executives visa submission process... Completed or left the work after payment received

All my friends n relatives are shock with this type of service we got from musafir people.

I have applied twice for dubai visa through musafir, but ir was done smoothly

But sameet behavior and his service won't be acceptable by any of the customers

We have also experienced visa services from other companies executives, they took their interest for clients visa submission rather eating client to get back to them again and again.

We expect an action and email from musafir on this case.