Musafir — Visa complaint | |||||
Very poor service i think that all peoples were right who said that musafir.com is a fraud. I have applied for visa & my documents reached ur office on 26th of june 2016. Ok i got a mail on28th evening 7pm around that ithey need additional documents. Ok i send that documents immediately. Now when on 1st july i called they told me new requirement that ur photographs are small so do onething payus 400 we will make photographs as required by ambassey. I said ok. I send the money. Again when i called on 4 th they again gave me new excuse that sir ur photographs can't be made so send us again new photographs. What the hell? I again send photographs & called & asked that are the photographs ok they said its ok & u will now get ur visa confirmed till 7th or 8th of july. I said ok again. When i called today they are saying that we will confirm u on next friday ie. 13 th july. Am i fool or all customers do u think r full. Ya sure because u think that we have got the payment what cuatomer van do know. Wow its so great thinking by musafir. Why dont u fool understand when u r diong this type of fooliagness u r getting a negative report in market & u r being called as fraud, &inresponssible. Dont worry soon ur company is going to face lots of issues in court. So better resolve my & other customer issues. Ur executivea r just making fool they are just delaying so that the customer could get frustated & can be harressed by ur company. Please resolve my problem or else i m going to court by monday. I have all proof as recording. & mail. Do remember that Was this information helpful? | |||||
Musafir customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
I have not recieved my tickets. my credit card money is deducted.
Reply
Musafir — No refund cancellation
I had booked a ticket with musafir.com on their website.
However, I subsequently cancelled by ticket. This is over 1 months back. However, till date I have not received any refund for the same. The booking reference is M-THKH. Please look into the matter at the earliest. Thank you...
I had booked a ticket with musafir.com on their website.
However, I subsequently cancelled by ticket. This is over 1 months back. However, till date I have not received any refund for the same. The booking reference is M-THKH. Please look into the matter at the earliest. Thank you...
12%
Complaints
114
Pending
0
Resolved
14
View all 114 Musafir reviews & complaints
+91 22 6734 4427
Kshitij, Veera Desai Road, Dattaguru Nagar, Azad Nagar, Andheri West, Mumbai, Maharashtra, India - 400053
View all Musafir contact information