[Resolved]  Myindiashopping.com — non delivery of ordered DVD

Address:

Thiruvananthapuram, Kerala

I made an order for a DVD and paid INR 280(ORDER No. [protected]; Invoice No. 10590 dated sept19, 2014) through internet banking with the Trivandrum based "myindiashopping.com" on Sept 19, 2014. I waited for the DVD to be delivered till September 26, but nothing happened. Even though I send 2 emails on September 26 and 29 I didn't get any prompt reply from them. On Sept. 30 I got a reply saying that the delivery was delayed due to damaged stock and the order will be delivered early the following week. But there was no communication after that from their side. I waited again till Oct. 11 and send them a mail asking for cancelling the order and refund the amount I paid. But the mail hasn't been replied till now. I tried to contact at the customer service no. given on the website but the call is not attended. I have all the email communications and the e-invoice with me as proof for this transaction If this is a fake company involved in financial fraud, please do something these cheats from swindling more people. If its a genuine company, please guide me as to how the money I paid can get refunded