Myntra.com — About courier service

Address:

Jorhat, Assam, 785630

I am a regular buyer on myntra for the last 3 yrs. Earlier I found myntra is very good in product delivery specially the area where I m reside.but in my last purchase I m very upset at their service. In their apps it was shown that my product was to be delivered without cod. Till then it's okay... So I paid for it. The product came early but the courier service to which myntra is collaborated did not give it to me. Instead they told me that it's not our service area.. To collect my parcel I had to travel 20kms from my home and then again I returned. My question to myntra is... Why they told in their apps about product delivery in exact location if they have no capacity or option to deliver there. It's not the fault of courier service it's myntra fault because they use multiple courier service provider, most of which are not well known. I want to ask myntra team why they don't use well known courier service like blue dart, dtdc n post office for remote area. I m resident of Assam n the courier u use to send my last purchase is DLHYVARY.