Myntra.com — Cheated by collecting full price and refused to accept refund regarding

Address:

Bangalore, Karnataka

Sir, I had ordered woodland sandal on July 16 by seeing their message came to my number. The product was on 20%discount against it's MRP. Rs. 2995.But they collected full amount from me. When I made complainant, they instructed me to return it if I was not happy. Thus I had returned it and waited for refund till August. In the meantime thrice I contacted customer care regarding the same, then I got the reply that the money had been credited to ur account on July15. You take a screenshot of you bank transaction and approach you bank. When I tried the same nothing could be seen. Thus again I had contacted customer care, their reply was really irresponsible, they told me that our computer doesn't show any particulars regarding you. Again I had contacted customer care on last week of August then the told me that you returned product failed our quality check and the same had been returned to you. On the second day without any information about the shipping retail the product came to my house and took signature from my ward studying in 7 th std, on our absence without any intimation and re delivered it. I dint even tried the product after it's. Fisr and second delivery
I don't know what quality. Check they had. The order no was[protected] dtf 2/7/16 and return no. was 15503012. Please assure justice to me and other customers who had similar experience and do the needful with compensation for my refund please.