Myntra.com — did not get exchanged product

Address:	Gurgaon, Haryana, 122001
Website:	www.myntra.com

I ordered several items from myntra on 2nd july out of which i raised a request for exchange of one lee jeans having order id[protected]-1638103. Pickup was scheduled on 9th july but at that time i was out of the city so i rescheduled the pickup on 11th july but till now 12 days passed but no one came to pickup the item not i got the exchanged product. I appx talked several times with customer support of myntra but each and every time, i got a response that we raised your complaint and just wait for 48hrs. Its rediculous behaviour of myntra as i am the valuable customer of myntra since last 8-9years but now i will not order anything from myntra and will suggest the same to everyone. No help from customer support. Registered complaint number is[protected]. I also requested to arrange a call with the supervisor of myntra but no one called me till now. How myntra become this much unprofessional, its strange to see. I want my exchanged product asap.

My contact number- [protected]
Email id- piyush.[protected]@gmail.com