Myntra.com — exchanging item

Address:

Ashtvinayak Apartment, First Floor Room No 2, Near Datta Mandir, Rahulnagar , Cherpoli, Shahapur, Thane 421601, Bhandara, Maharashtra, 421601

Hi,
I had ordered online on myntra for mast & harbour men white sneakers solid. They had delivered on my address on 22.01.2019 and the same day i processed for return the items online due to the large size. They had delivered the item at my address and now for return and exchange they cannot delivering. I tried twi timea once exchange and another return but they were failed. This is totally wrong, if you are delivering the item door step then you should try to return or exchange. If not then why delivered at door.

My request is please collect the delivered item from my door and exchange or return.. Refund the amount immediately.

Details :
Return number: [protected]

Courier service : ekart logistics

Refund amount: rs. 1052.00