Myntra.com — I received duplicate/wrong product and request declined by myntra even after several complaints

Address:	560001
Website:	myntra.com

To whoever it may concern :

I ordered nike air max ld zero shoes from myntra on june 9

It was delivered to me on june 13

Order id is[protected]-1887503

I received the product but i created a return request on the same day because:
1 box was torn.
2 color of shoe was different.
3 product delivered to me was nike air max 2017 and not nike air max ld zero
4 bar code on product and box were different.

I sent the same mail to myntra
I even called their customer care, they said don't worry we will resolve your issue

And next day i got message saying your request has been declined as the product didn't pass the quality check and we will reship the product to you.

I again called their senior executive and told him everything, he said the shoe was shipped through myntra logistics and we reviewed everything and there was no problem, he said that they delivered right product, but in real i got the wrong product, i even sent them images of product, but they said they can't do anything as they have reviewed it several times and they won't help me now

I ordered this product thinking myntra deivers genuine product.

I used myntra for first time, because some friend recommended, and all i got is fraud from myntra.

Product was : nike air max ld zero sneakers
Value was :14895
Order id is[protected]-1887503
My email id is :[protected]@gmail.com
Or [protected]@yahoo.com

Current status by myntra: return request declined

I have attached all the images of complaints and hold on request and etc..

Please help me, i have no where to go now, this is my last hope against this fraudulent company.

Sincerely
Satpal