Myntra.com — nike running shoes not delivered

Address:	411057
Website:	Myntra

I had ordered Nike Women Grey FLEX CONTACT Running Shoes from Myntra with below details.

Order No.:[protected]-1148403
Order Placed:Saturday, October 7, 2017

The standard delivery date was : October 13, 2017.
The last update on the Myntra site was from 8 oct i.e Shipped to delivery center.
Mumbai(02:09pm)
Today is 17th october

It was supposed to be reached Pune but there is no update and I have been proactively calling the customer care daily since 9th October and getting the same response saying that the product has not been reached customer care and told to wait till next update.

This is sheer negligence of Myntra towards their customer that I have not even received even a single satisfactory response and did not see single action on my complaint.

This is the worst customer care service that I have received.

Customer Details:
Monika Samant
samant.[protected]@gmail.com