Myntra.com — No refund on return of apparel

Address:

Bangalore, Karnataka

I have returned tops to Myntra. Out of that I got refund of only 3 tops. I am yet to get to refund for 4th top(Order no 25443458 and return no 3367184). Citi bank is requesting ARN no to get check from their side why 4th refund has not happened. I have been communicating through mails for almost a month, customer care never responds on date committed by them. I have to remind each and everytime, then customer care sends some reply without actual needed information. Please help in dealing with them, show them that they need to treat customers properly and not delay in refunds