Myntra.com — No return against delivery of defective product

R/Sir
I was the new user on mantra having id with registered phone number [protected] and I placed the order of watch on 6th october 2020 via order number[protected]-1691001. The watch was delivered to me with missing part with which time is set. I immediately put the return request within 5 minutes of delievery by taking pics .I called everyday continiously regarding the matter. But finally the return was rejefcted by saying that product was packed ok from seller.
the issue is that there is no value of time of customer and myntra is believing only seller side. and accoding to them customer is telling lie and wasting his valuable time with customer care.This is cheating from myntra as i am new user and it was my first order. i am really harrashed.

Thanking you

Vinod
contact email id:- viansingla @gmail.com and [protected]@yahoo.com