Myntra.com — non acceptance of return request by making fake updates

Hi,
The myntra website is so fake that if customer wants to exchange or return a product within the validity date the pickup guy is not coming to door step and making a fake update stating that incomplete item. I have the complete item and i have sent the images to the company website but they are dragging and not giving resolution of proper pickup date and they are forcing me to keep the product. The registered email i'd for myntra is [protected]@gmail.com and the order i'd is[protected] 9271801 and the product is women grey beanie cap
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Myntra.com customer support has been notified about the posted complaint.
Jun 25, 2019
Updated by Subhadra Satapathy
I have sent numerous emails to the company myntra.com but then they ask me to wait 72 hrs every time on email mode, call mode and chat mode. How can they drag and waste this much time of the customer without giving a proper resolution. Theie pickup guys are so rash and rude and very unprofessional and never come to pickup the order and give a wrong update to the company and the company asks the customers all the images of the products without even asking y their delivery pickup guy did not come for pickup. I m attaching all the images again. The entire product along with price and barcode is available.

Jun 26, 2019
Updated by Subhadra Satapathy
There is no update as of now...
Complaint comments 

Comments

Hi I was looking to purchase a jumpsuit. It was a green coloured jumpsuit. Thereafter opted for NetBanking. But the order could not get placed, but money got deducted from my account. The amount was Rs 944. Please look into the refund of Rs 944, asap. Attaching in the photos are the details

My product will returned but i haven’t received my money back

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