Myntra.com — Not accepting my return of my product

Address:Thane, Maharashtra, 400604
Website:www.myntra.com

I ordered a shoe amounting total Rs 1059.74. While trying the shoe, the price tag got blown away. Since I not liked the fitting of the shoe, I decided to buy an another pair, but the company is not accepting the order just because the price tag is missing.

Later I was told to share the shoe photos for their due verification(I also received an email stating this), which I did. Everyday I kept getting an email rejecting my request, while over the phone the rejection was always denied.

And today again I got email from Mohammed rejecting reasoning the price tag is unavailable.

I've been harassed for 2 days due to their miscommunication & disorganized process.

Order no.[protected]

Could you please help me here ??

My name - Dinesh Jagtap
Phone no - [protected]
Email ID - [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Myntra.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9795
    Pending
    0
    Resolved
    805
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information