Myntra.com — order not being delivered

Address:

Pune, Maharashtra

Dear Concern, I booked 2 Puma tshirts on 20th June and it was expected to be delivered by 26th and then it got delayed by 27th June. I am not receiving any updates since the time when I booked the order. Now that when I am trying to track online today(29th June), delivery is still expected for a past day i.e. Sunday 28th June. It is such a mismanaged service. I have also tried reaching customer care team and they are again asking to wait for 5 business days. Its already too late to wait for such a small thing. Had i ordered it through some other shopping site, I would have received my parcel up till now or at least I would be kept updated where exactly parcel is stuck/getting delayed. My booking ID is: 84863899 through Ekart Logistics It was the first time when I tried for mytra and landed up to a bad experience.