Myntra.com — product delivery/customer care

My name is ashutosh naliapara, i ordered nike shoes on 15 july, order number:[protected]-7323003. The payment was done online.
Courier: ekart logistics
Tracking number:mynp[protected]

The delivery date of the product was 23rd july, i logged a complaint through myntra for late delivery on 24th july.

On 27th july, friday, i call one of the executives on the number: [protected], talked to them about my concerns regarding my product delivery but they weren't able to solve my queries hence i was directed to one of the supervisors named sakshi, she did not enclose her last name when asked to.

I have been told to wait for 5 days, after the complaint booking but there is no talk regarding product delivery. I asked them regarding the shipment more than 5 times but the questions were denied and all they talked about was the registered compliant of late delivery.

The worst customer care response i've ever faced.