Myntra.com — product not delivered/missing

#myntra#harrasment#productmissing

Registered email id: nabanita. [protected]@gmail.com

Order id:[protected]-9863103

I had ordered 1 piece of lee coper men jean and 1 color bar kajal as per order
[protected]-9863103. The delivery came on 9th july but since the package was very small, i asked the delivery boy about the jeans but he said he had only this packet. I checked my myntrale app and it showed both product delivered. I called customer care and complained and they said that both product must be in same package. I said that the package was too small to contain both package. Then customer care guy told that they would deliver the missing product soon. After multiple follow-up finally refund process was initiated. But to my shock i got to know that the refund process got cancelled as myntra claimed that the missing product (Lee copper men jean) was delivered to me. After 17 days of harassment they are asking for proof. Luckily my husband had shot the video of opening the package.