Myntra.com — Product received without proper price tag; now denied exchange/return

Address:

Chandigarh, Chandigarh

Sir This is in regard to your mail dated 12th February regarding denial of exchange of the FabAlley off white dress. This is to inform you that the product received was without the price tag and the wms code slip as told by the myntra representative. Earlier, customer care was contacted to report the default in product tagging. Prior suggestion was received to return the product along with changing it with the convinient size. Now after days of communication and waiting, the approval has been denied due to xyz reasons. I would request you to please check up into the matter for the return of the product as now i am in no interest to shop from the established organisation. Moreover, unsatisfactory decisions regarding the return would also lead me to take a legal action against the reputed organisation in the appropriate Consumer Forum due to default in providing required & promised services. I would like to solve the matter within 24 hours of the receipt of this mail. Waiting for an early reply so that the 30 day limit for return does not exceeds. Thanking You Yours faithfully Rochak Singla [protected]@gmail.com