Myntra.com — refund amount clearance pending / reference number incorrect

Address:	Hyderabad, Andhra Pradesh, 500050
Website:	myntra.com

Hi,

This is anil kumar, i have made a purchase at myntra.com on 1st april with order number[protected]-8260301 and the total bill was 1479 rupees. I made payment through airtel payments bank, on april 4th item was delivered but i didnt like on of them and ordered a return, they picked up the product and gave an email as refund amount of 802.39 has been processed and i need to contact airtel for that. After checking with airtel, they asked me to provide the refund reference number from myntra. Myntra gave me the reference number which is same as the transaction id. Airtel is claiming that that's not the refund number and we cannot investigate without that number. I would need intervention here on getting the refund. I have mailed airtel multiple times and contacted myntra.com for refund reference number but no use and already its been more than one month now. Please help me in getting the refund amount.

Thanks,
Anil