Myntra.com — Refund Amount not credited to my Account

Address:	560068
Website:	myntra.com

Hi Official,

I am Teja Pamidimukkala, on 6thJUN2017 I've ordered a UCB Blue denim casual shirt with order no.[protected]-5763201 of 1101.97 which was paid through debit card online, for this I've received Locomotive blue shirt not the ordered one.

Later I returned it with a return no.[protected] and they initiated the refund on 14thJUN2017, this refund should be reflected in my account within 7-10 days as mentioned by myntra.com. Even after waiting for 15 days my refund is not been credited, and on multiple enquiries with customer care they said that the refund was successful and now they can't track the status of the refund and provided me the bank reference no. [protected] saying that this no. was receiver bank generated no. to enquire with my bank. When enquired with bank they refused my query and said such query can't be processed.

I request this forum to look in to this matter and do me the needful ASAP and make the Online marketing sites to take care about their customer until they receive their required service.

Thanks & Regards
Teja Pamidimukkala
Ph. +91-[protected]
mail: [protected]@gmail.com (Ordered from account with this email).