Myntra.com — Return Id : 15547129 . Refund not received in and no reply to my email (negligence

Address:	Bangalore, Karnataka
Website:	www.myntra.com

I have recently returned one item on July 27 2016 that I had bought from Myntra. I paid the bill through paytm wallet. The payment went through successfully. I got an sms from Myntra stating that it takes 3-5 days for item to be returned to them. Further, it takes 7-10 business day for refund to credit card. The item was picked up on July 24, 2016. Its been over 10 working days and I have not received my refund. I have sent emails to myntra and called them many times still I have not received any reply. I have just received an automated reply stating that return request has been accepted. I don't understand the refund concept as they have used my money for more than 10 days. I want them to refund the amounts along with interest as I invest money. I lost my interest in bank account and the refund is still not credited. Please look into this matter.