Myntra.com — return of gerua green palazzo[protected]-4550503 [incident:[protected]]

Address:	560037
Website:	Myntra

Hi myntra,

I have returned one item cost is 286, and for that you initiated refund of 138 rs and informed me rs 119 had been credited as cashback to my phonepe account. See this the second time i am facing difficulties with your service. Along with this item i bought 2 more items costed 1000 rs and cashback was 10% of total amount. And while returning one product how you can take back full cash back in to account. Moreover 138+ 119= 257 rs only.. If i were aware about am going to get 138 rs for this one i wouldn't have returned this. Actually for this price product was worthy. When i contacted your support they are repeating the same thing and not even listening to me. Second time i am facing difficulties with your service. If cashback to 10% of total amount while returning also cut 10% of the item price, not total cash back.
Kindly check and give me a resolution on this.

Regards
Athira