Myntra.com — return pickup delayed

Address:	122001
Website:	www.myntra.com

I have created pickup for two items on 30 june and till date 17 jul it's not picked up.. It's been almost 3 weeks.. I called customer care more than 6 times but they are giving false promises that it will be done by tomorrow and sometimes they blaming me that i reschedule the pickup whereas nobody came to my place nobody called me for pickup... I don't understand what is the problem in picking up the product from the place it was delivered to.. I very disappointed.. I want to escalate to highest authority in myntra.. I would also lodge a complaint in consumer forum and post the entire story on social media.. Pls get it resolved asap.. My email i'd is [protected]@gmail.com