Myntra.com — roadster women brown duster jacket

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Myntra.com

Order no. 112502449554801840803
I placed an order on myntra containg 3 products and made payment using upi (Phonepe) but had to cancel as ordered on wrong address. The refund for two products has been received but still pending for one of 2257.80 rs. I called many times to myntra customer care regarding the issue but they said they have processed the refund but different executive telling different dates as 7th nov, 8th nov, 11th nov. I even have the proof for it. Then i emailed also and got the reply as "refund successfully processed on[protected] for rs -2257.80 bank reference number is[protected]". I called my bank and phonepe customer care with this reference no. Phonepe said that there is no transaction with this reference no. And bank said there is no transaction of 2257.80 rs in your bank account by myntra. Its been 24 days and still didnt get refund. Please help me with this.