Myntra.com — unable to return the product within 30 days

Address:Bangalore, Karnataka, 400064
Website:www.myntra.com

I had purchased a jacket from Myntra which got delivered on Oct 15. I want return it back since I did not like it. As per the policy it says i can return in 30 days however the application is saying i have passed 30 days timeline and cannot be returned. Infact the product did not show the return button even on the next day of delivery and showed the attached message.
I connected to customer service but no response, the automated system was unable to answer the request of return.

Order No:[protected]-7012101
Date of Order: Oct 8
Date of Delivery: Oct 15
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My order is in my hometown but is still not getting delivered. Very poor customer service.. literally irritated. Poor handling poor response and poor selection of staffs.

Courier name:- myntra Logistics
Tracking no:- ML[protected]

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