Myntra.com — Uninformed about payment mode and order received late

Address:	560068
Website:	Indian fashion e-commerce marketplace company

Hi
I ordered a Mast and harbour watch on 5th of January Order No:[protected]-0156601 its expected delivery date was 13 January but i didn't receive any call about the product shipment when i checked it was near my delivery address. So on 14th Jan i called customer care one of their executive said will be delivered today, but again no response .
then on 17th i called again to take a follow up, the executive said that he will file a complaint and provided me the complaint number . then the delivery man came and asked for cash while its clearly mentioned in my portal payment mode is CARD ON DELIVERY (i have also attached the screenshot for it) . so i called delhivery customer care and told them cash is not available they said they dont have card machines and Myntra is aware about it . I called Myntra again and they said they cant do anything in this issue, already 5 days late then this hassle . if Myntra already knew that Delhivery dont provide card service then the order should be sent by Myntra Logistics . due to all i was forced to cancel my order. infact not even provided any compensation .