[Resolved]  Myntra.com — wrong product delivered

Website:

www.myntra.com

My order number was[protected]-5925703 which was placed on 1st of july 2019 and it got delivered on 6th of july 2019. My order contains 2 items one was jack & jones men yellow solid jacket and other was united colors of benetton men multicoloured striped round neck t-shirt so inspite of this second product i received something else so i placed a return request but when the return pickup boy came to my address to pick this wrong item which was delivered to me then he denied as he said that the product in description and the product which i have doesn't seems to be same then i replied that this is why i am returning this product and when i was placing this return request i mentioned the same reason for return. Then on same day i. E 9th july 2019 i raised a complain on myntra customer care and the asked me to revert back with a solution within 72 hours. Now its been 5 days already but they are increasing there deadline by every 24 to 48 hours. This is really pathetic. Kindly initiate a refund as i dont want to buy any item from myntra in future. They are cheater and biggest liars. People sitting at customer support they even dont know anything i guess they are not even educated enough.