[Resolved]  Myntra.com — fraud in delivering order

Address:7th Mile, Krishna Reddy Industrial Area, Kudlu Gate, Bamgalore-560068, Karnataka, 462022
Website:www.myntra.com

I ordered 2 tshirts on 2nd october on myntra.
But i didn't get my order but the order was showing delivered. I also talked to the delivery boy who was going to deliver me. He said your delivery box has lost somewhere and his office sir said him to click on order delivered and signed a dummy sign in the mobile and pay him the amount of the order. But there is no any update from your side regarding this. Kindly check on this and let me know. Also i want the original order which i delivered if possible. If not, then i want my refund because that's their mistake and miscommunication.
I also called the myntra customer care two times but there's no update regarding this.
They just send me the proof of delivery as someone signed a dummy signature.

I request you to kindly investigate on this and suitable action should be taken.
+4 photos
Was this information helpful?
No (0)
Yes (0)
Nov 1, 2019
Complaint marked as Resolved 
I got a call from Myntra Head Office and they asked me about the whole scenario. They told me that they would investigate about it and after investigation..almost after 10 hours I got refund as Myntra Credits and Order was showing Lost in the Myntra My Orders menu under my delivery order.
Myntra.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Mynta return no. [protected], I ordered, a Polo flying machine t-shirts, bit I get a round neck t-shirt..
Price paid rs 502
I get wrong product but mynta customer says you get right product..
Company not ready to return cloth..
I want my money back... Fraud company mynta
I get wrong product but mynta customer says you got right product.. And your return request declined

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9793
    Pending
    0
    Resolved
    805
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information