Myntra.com — not yet received product

Address:Bangalore, Karnataka, 560045
Website:Myntra online Application

Team, i have ordered shoetopia women black slip-on sneaker and taanz women blue solid regular fit capris on 8th december as per the confirmation from myntra estimated delivery was 15th december. Not yet received any courier and no updates from the myntra team. As discussed wuth customer care people on call i have waited 48 hours but i didn't get any response from you people. If this is your service refund my amount which i have paid for this as soon as possible.

I need to know what is the status of the product/ refund within 24 hours.
Was this information helpful?
No (0)
Yes (0)
Myntra.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

My order[protected]-1500403 suppose to delivery on 6th dec, 2018. Its been 10th dec, 2018 and stil no update on delivery.
Hello Team,

I want to esclate this as I am not receiving any proper response from customer care of Myntra and they are dropping my call.

The Order no.:[protected]-1043603 was placed on[protected], Awb no.[protected] was generated after shipment. But Ecom Express updating the same status i. e. Pickup Rescheduled For Next
Tanay Choubey
Tanay Choubey's reply, Nov 30, 2018
Hello Team,

I want to esclate this as I am not receiving any proper response from customer care of Myntra and they are dropping my call.

The Order no.: 1095050-4404368-1043603 was placed on 26-11-2018, Awb no. 267028070 was generated after shipment. But Ecom Express updating the same status i. e. Pickup Rescheduled For Next Day again and again for last 4 days. Ecom Express customer service says that the product is not handover to them by Myntra.

I have requested Myntra customer service to follow up with Ecom Express, but they reffused and disconnected the call.

I am using Myntra for last 7 years and till date this is the very poor response received.

Please let me know what will Myntra offer me if the product do not get deliver till the expected delivery date.

Regards,
Tanay Choubey

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9793
    Pending
    0
    Resolved
    805
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information