Myntra.com — orders cancelled without prior information | |||||
Order no: 109874273526856065903. I have placed the order on 07 jan 2019. During that time all the items were available. No of items ordered is 7. Today i. E. 15/01/2019, myntra have sent me an email cancelling all the orders (6 items) except one (Oomph gold-toned layered necklace). They did not even call me or sent any sms. The reason that they have mentioned is out-of stock products. So, today i have checked the items online and found out that none of the products were out of stock. They are great liars. Even if the products went out of stock before 15/01/2019, then why am i getting an email today, when all the products were all available? Such a reckless company!! Further, as a compensation, they are offering me coupon discount of only 40% that too with so many conditions. But they do not have the decency, to reorder those items, because the blunder is theirs. Also, i would be anyways finding products with a higher discount on their website. So, i feel that is not a compensation, that is an insult to me, a slap on my face. They don't want to do anything about it because they don't have any policies regarding that like amazon does. Myntra does not have any customer policy and definitely not a customer-centric company. I am highly devastated. I am not going to buy anything from myntra again. Was this information helpful? | |||||
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Myntra.com customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
Its past 20 days i have placed my purchase product but still have not received the item yet. Every day getting the msg regarding delivery prompt but at of the day get a msg says delivery failed. Local logistics team said they have misplaced the item.
Now in this situation i should get proper compensation and just a refund.
Now in this situation i should get proper compensation and just a refund.
We would like to complain regarding the recent order pick up failure notification. We were waiting for the pick up guy, however he didn't come n placed false failure request.
This is not the first time he has done this, its 3rd time now.
please Action Return number: [protected]
Pickup service provider: Myntra logistics
This is not the first time he has done this, its 3rd time now.
please Action Return number: [protected]
Pickup service provider: Myntra logistics
I received an order yesterday.order no[protected]-918401.
I want to return the product but it’s showing to confirm the delivery. I even entered the barcode but it’s showing invalid. Kindly help.
I want to return the product but it’s showing to confirm the delivery. I even entered the barcode but it’s showing invalid. Kindly help.
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It has been more than a month and i have already made multiple calls to myantra customer agent regarding my refund of Rs 480 for a self shipped item but nothing has been done from your end with only assurance being given that myantra is working on it and within the next 24 hours an update will be provided. very disappointing!