[Resolved]  MyTVS — Car door handle and lock

My vehicle TN10 ALL 3315 was serviced by Amabattur branch Chennai. the left black door lock was having a problem.They informed door handle needs to be changed and charged me for that. Vinoth was the person who worked on this.

Initially, they said during the delivery, they informed I can come and fix the handle in the next 2 days since its needs to dry from painting
After 2 weeks, they said they need to check where the parts is place, so they wanted 2 days' time
After 1 week, there was no answer then it moved to Lalitha from customer care, she wanted to check with spares team its been 2 days now and no answer for my call. Having pathetic experience from them spent almost 20, 000 for the service unable to enjoy that.
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May 20, 2022
Complaint marked as Resolved 
there was a miscommunication between the employees, and they have asked me to reach the service centre and promised to get these issues fixed.
MyTVS customer support has been notified about the posted complaint.
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