MyTVS Complaints & Reviews

I had my bike serviced at my tvs near hulimavu banergatta road bangalore.
After bike service is done front wheel got jammed due to duplicate parts installed.
Front disc master cylinder kit and disc pads both installed were duplicate.
Disc pad 400rs and front master cylinder kit was 1600rs.
While actual cost was less, they have charged more than mrp and that too was duplicate.
Please resolve my issue and get my money refunded.

Thank you

Hi,
I got a call yesterday from customer care asking the vehicle to get serviced. The concern Executive was forcing me and telling that I will get the car ready by yesterday evening.
The employee /service engineer was telling it will be difficult to deliver the vehicle Todsy as he have already committed for other vehicle delivery.
The customer care executive called me and promised that I will receive the vehicle in the evening and graunteed it.
But in the evening there is no response from that executive nor follow up on the service.
I tried calling reaching the service engineer there too no response received.

When am in need of Vehicle and giving a wrong commitment and getting the vehicle for service is purely unacceptable, where I hired a vehicle for a purpose and met a loss of 500rupess due to this.

Kindly check this issue and look on too this compensating this. Note yet to receive vehicle update

I droped my polo car for oil service on 21/03/2023 to my tvs car service. The estimate rs. 1500 only for oil top up and do general service in that time service engineer told to me. The next day i got an phone from the same service engineer., he told the entire gear assmebly is need to change and the revised estimate for above and service is rs. 12000., ok i agred. And i was request him arrange to deliver the car as early as possible. He agreed...

Gave my car for simple AC servicing, was informed that condenser and compressor needs to be replaced and they charged me 28000. Ver next day AC was not working, took my car to their service station and they said new compressor has failed and they will replace it. After 5 days they delivered my car and very next day once again problem started. Took my car for the third time and now they are informing that wiring is the problem and that needs to be replaced. Don't understand why in the first place they said compressor and condenser needs to be replaced to make my AC work and now they are saying wiring is the actual problem. If that was the case why as a professional company they diagnosed it wrongly and now changing their version to different problem. Either they need to get my car AC corrected or return the amount paid by me immediately.

I have given my car Hyundai EON magna+ AP29 BS1443 for reservice since it was not done properly for the first time.
Inspite of not responding during initial 15 days, they called me later saying they would provide proper reservice this time.

Since 15 days warranty period expired, i would be charged minimum inspite of giving free service.

Now, since last 4 days they have not returned the car and giving me some or the other reasons.

Also charging me more for labour by telling me different reasons.

Thanks
Karthik

[protected]

Dear sir,

I found following complaints after service... there is no change in the performance of multiple even after its servicing.. but I paid 28000 for this waste work...

Ac not working properly... no cooling is coming...

No coolant added.

RearI don't know what is the fate of disc break and clutch...

For what they made 28000 bill I am not getting...
br...

Dear sir,

I found following complaints after service... there is no change in the performance of multiple even after its servicing.. but I paid 28000 for this waste work...

Ac not working properly... no cooling is coming...

No coolant added.

RearI don't know what is the fate of disc break and clutch...

For what they made 28000 bill I am not getting...
br...

Refer my complaint dated 05.03.2023. Did not get any response, it remains UNRESOLVED till date.

Urgently action requested

- sridhar bs
[protected]@gmail.com
[protected]

I have given my vehicle for service @ My TVS Guidy yesterday/04.03.2023.

First time I have given service outside TATA. Based on assurance from Ms.Divya ([protected]), i opted for giving service @My TVS, Guindy with lots of expectation.

But i had horrible experience. Read below for more specific problem faced by me.

1. Amt informed is Rs.3500.00 but was charged Rs.3995.00. Reason given for extra...

I had been a franchisee of My TVS in Nagpur. Speed Wheelz
I have closed the franchisee and also got the termination letter from them and I have requested for the refund of my security deposit.
It is now more than three months but I am not getting my refund nor any mail saying by when they will refund.
A totally unprofessional company.
It had been a very bad experience working with them Lost huge amount of money.

A complete fraud. I gave my bike for servicing, they changed battery without consent. And total estimated 6171 RS. During bike delivery, i asked them I don't want to change the battery. They are now saying bill will be the same and will remove new battery and provide old battery. They are changing me 6171- without battery replacement now. Worst. This is a big fraud.

Hi
I have given my Jupiter bike for service on 14th to Royapeetah Mytvs centre. Very pathetic and very worst service I ever had such experience in my life time. My vehicle is making noise and there is roughness in riding after service. No one is bothered about my complaint after my repeated calls

The bike was riding with instability and was sent to service, the mechanic did the job of all the other items like air filter and oil replacement which was never asked for and provided a bill of 2900. However the issue of instability was never addressed. Unfortunately no response even post escalating it. Bike number 3506, hero Honda Passion Pro

I had given my car AP09BQ8574 for service in Hyderabad on 11th Feb 2023 and was promised same day delivery. I was waiting in office till 7 pm and no one informed me about the delay. After repeated follow ups with the contact number mentioned in my SMS, i was told that vehicle service got delayed.

I reached home through cab and at 10 pm i was informed that Driver had not picked up my vehicle and same will be delivered on 12th Feb 2023 at 7am. finally it got delivered at 1 pm.

to my surprise my umbrella from car is missing, when checked with the driver he asked me check with MyTVS and service representative stopped taking my call.

Request you to please arrange the delivery of this umbrella.

Regards,

Md. Kamal Pervez
Mob: +91 [protected]

9662 bike has been given for service but technician behaviour is worst ever approach and I raise complaint through customer care but it's been 3hrs but no response regarding my bike. Need assistance to get back my bike

Given my bike for service and technician spoken with me on disrespectful manner and I raised complaint on customer care but there after no response for past 3hrs. I doubt on vehicle fr how to get back.

Sir, I’m Dr. Rajesh . I gave my 2 wheeler (apache 2004v) for a general service in mytvs today (6/02/23)morning at 10am. The bike was picked up from my home and the bike porter dropped it in the service centre at 10:15am . And he told technician will call you once he check your bike.I was waiting for the call till 12pm but I didn’t received any call from the technician. I tried to contact mytvs customer service but they didn’t pick the...

Product delivered today and i raised 1+1 year warranty. Request was rejected without any reasons. I resubmitted it, in case rejected again i will return the product and give bad reviews

Product was delivered today and i raised request for 1+1 years registration and it is rejected without mentioning any comments. Is that how you treat your customers? I have resubmitted it and in case it is rejected again i will return the product

I went to myTVS velachery to service my Scorty Pep.
4 continuous days visited the service center. But they refused to take my Vehicle they are saying the we are running with less staff. we cannt take your Vehicle today. next day morning i went to the service point around 9:45 am .. they told that many are on leave today. we cannt take your vehicle
I asked for their supervisor contact number to raise a complaint. They told that no supervisor's asssigned

Shop address is given below

NO.32A, School, Road, Velachery, Chennai, Tamil Nadu 600042